Points Online Australia Pty Ltd (POL)

Points Online Australia Pty Ltd (POL) is a company based on streamlining the process involved in the management of loyalty programs within the Australian Hotel Chain industry.

POL has established a central processing bureau based in Perth using a combination of e-commerce and database technologies. Expansion of the business has now seen POL extend its services nationally and into neighbouring countries such as New Zealand, Pacific Islands and SE Asia and is currently researching the US and Europe markets to establish the service there.

Points Online has a website that is dedicated to the frequent flyer system and offers direct links to external front office systems. The interactive website now services most hotels in the Australian and SE Asian regions allowing users to enter their points over the Internet, 24 hours a day.

Hospitality Software Systems (HSS)

Hospitality Software Systems (HSS) is an established computing company that specialises in writing software programs for the hospitality industry. The company is based in Perth and wholly West Australian owned with a reputation for professional service and support.

HSS's principal activities are:

• Development of the Qantas and Ansett frequent flyer programs that are operated in hotels in Australia, New Zealand, Asia and Paupua New Guinea.
• Management of the frequent flyer program.
• Provide support to the users of the frequent flyer software.
• Liaise with the hotels and their respective head offices to ensure the frequent flyer operation meets their ever changing needs.
• Liaise with the airlines, Qantas and Ansett, in streamlining the program to meet their specification changes for the frequent flyer system.