Ansett Global Rewards User Guide

This user guide is designed to help users to better understand how to use the software.

This software allows non-airline partners to enter electronically the information required to accredit points to Global Rewards Member accounts. The system is an easy, user friendly software package and requires the user to have little or no computer knowledge to operate.

The software uses a point and click graphical interface that allows the mouse and keyboard to be used in its operation. Once the Global rewards information is collected the software will advise the transfer of the information to the central collection point weekly / twice a month.

The information can be either exported to the floppy disk for mailing or exported via FTP (File Transfer Protocol). FTP is a means of transferring data between two computers via a public telephone network. A batch containing the customers and a remittance slip are produced and these along with a cheque, for the amount owing to Ansett Australia, are forwarded to the central collection point or head office.

For hotels that do not have a central collection point forward the exported data only to the Ansett Global Rewards Centre in Melbourne. Ansett Australia will then invoice the Hotel for the amount due.

The Global Rewards software has two levels of access being Data Entry and Administrator. Only the Administrator can change the settings of the program. This stops any possible corruption of the database.

The reports section contains a number of reports both graphical and written reports such as;

· Details per person showing the number of nights stayed and total points accrued.

· Produce a Rank list on points accrued

· A monthly summary on points issued, nights stayed, monies spent and number of stays

· Rank points list per Hotel (Only available in the Server Version.)